Because the ARC of Leadership modules and pathways are digital products delivered immediately upon purchase — including full access to video lessons, workbooks, and downloadable materials — all sales are final.
That said, I believe in treating people with fairness and integrity. If you experience a technical issue accessing your materials, or if you believe you purchased the incorrect pathway by mistake, please email me within
7 days of purchase at
Desiree@CharactersLead.com , and I will do everything I can to make it right.
I am unable to offer refunds for:
Completed modules
Downloaded materials
Change of mind
If you're unsure which pathway is right for you, please take the Leadership Clarity Diagnostic or reach out before purchasing — I’m happy to help you choose the best fit.
Your growth matters, and I want you to feel supported and confident in your investment.