Working with Des was nothing short of transformative  Her unique gift of deep listening and asking powerful, thought-provoking questions helped me uncover perspectives I hadn’t considered before.   Des brings not only strategic intelligence but also a deep well of empathy and intuition – she sees the whole person, not just the professional.

 

Her passion for the arts adds a refreshing layer of creativity to her coaching.  She helped me and other colleagues who have never considered themselves as “creative” – unlock new ways of thinking and approaching challenges.  Her communication style is clear, constructive, and always uplifting, which created a safe-judgement-free space where I could be honest, reflective, and bold in tackling professional hurdles. 

 

What truly set Des apart is her authenticity and integrity.  As my supervisor, I trusted her completely.  She consistently honored confidentiality and modeled grace under pressure.  With her support, I was able to set meaningful goals, stay accountable, and grow in ways I didn’t think were possible.

 

Des is an extraordinary coach for anyone ready to grow with purpose, clarity, and confidence.

- MDG

Working with Desiree E. Santiago has honestly been a game-changer for me. She’s one of those leaders who makes you feel like you're never alone in your work. She checks in often, asks if you need anything — whether it’s training, guidance, or just a sounding board — and actually means it. You don’t feel like you're being managed; you feel like you're being supported.

 

What I really appreciate is how open she is. If you don’t understand something, she’ll break it down without ever making you feel small. She wants you to succeed and helps you get there step by step.

She builds trust by showing up, listening closely, and creating space for real conversations that lead to growth — not just in your work, but in how you think and approach challenges.

 

Desiree doesn’t just guide the team; she invests in each of us. She leads with purpose and makes sure we’re all equipped to bring our best.

 

Desiree makes you want to bring your best, not because you have to, but because you know she’s in it with you.

- JD